FAQ

The jersey was sold out on our previous drop in September, 2022. We have no plans to restock the PRX Official Jersey 2022/2023 this year.

Our 2020/21 Jersey is currently SOLD OUT. We have since phased out this design. However, we may decide to bring it back for a limited run in the future, so stay tuned!

We currently DO NOT provide this service. If you'd like to print your own custom name and number, you may send an email to support@pprx.team to request for the best dimensions/fonts we use for our official PRX roster.

We have a dedicated size-chart which you can find here. If you're considering the Jersey, we've been told by customers that they run one size small, therefore, if you are an L, be sure to get an XL for maximum comfort!

All orders are processed on weekdays only, M-F during regular office hours. Standard delivery times are anywhere from 5-21 business days. If you placed an order over the weekend, it will be processed the next available business day. For more information, please review our Shipping Policy page.

No, we do not. All prices are excluding duties and taxes as outlined in our Shipping Policy page.

We use a wide variety of regional and internationally recognized courier services. Please contact us for more information on your specific order.

We're sorry you're having issues with your order. It's our main priority to solve any problems with customer orders ASAP. Do take note of our 14-day return policy before submittiing any requests.

Unfortunately, any requests after 14-days upon receiving the item in question will be in-eligible for returns/refunds.

For tax/duty purposes, the courier companies we work with will require 'National ID/Tax ID' numbers for orders from Indonesia. If you're a customer from Indonesia, we'll get in touch with you via e-mail to inquire about your National ID information needed to process your order.