Shipping policy
Local Delivery
Orders are processed M-F. For orders placed on Friday, orders placed after 5:00pm (SGT) will be processed on the next available business day.
For Sat, Sun and Public Holidays, your order will be processed on the next business day.
We offer local delivery in Singapore only for a flat fee of S$5.00.
Processing and delivery time is typically 1-2 business days.
International Shipping
Flat-fee shipping is available to customers internationally. See the table below for Shipping Rates.
From time to time, we offer promotions and discounts for shipping so be sure to check back regularly or follow us on social media!
Shipping Rates
We are a lean organization with few resources, as such, we rely heavily on a manual shipping process. In many cases, we are already absorbing a significant margin on shipping. Below are our standard, flat-fee rates for shipping:
Zone | Countries* | Shipping Rate (SGD) |
Zone 1 | Singapore, Indonesia, Malaysia | S$5.00 |
Zone 2 | Thailand, Philippines |
S$15.00 |
Zone 3 | APAC Countries (Limited) | S$20.00 |
Zone 4 | USA, Canada, Australia and New Zealand | S$35.00 |
Zone 5 | Europe Countries (including UK) | S$40.00 |
*At this point, we cannot ship to any other countries outside of this list. If you are unable to checkout, please email our support at support@pprx.team.
Delivery Time: 5 - 21 business days
Please note: Due to the ongoing global uncertainty, shipping times may vary.
Duties and Taxes
The Paper Rex Shop does not cover additional duties, taxes, or other additional charges borne from shipping your order.
Duties and Taxes vary from country to country.
Please see examples below, to better help your purchase decision.
Estimated tax rate (Australia): 10% Tax on your order value.
Estimated tax rate (Indonesia): 10% Tax + 45% Duties on your order value.
Estimated tax rate (India): 28% Tax + 22% Duties on your order value.
Questions about Shipping
Don't see your country listed? Wondering about your shipment? Please email us at support@pprx.team or find us on Discord and we'll be happy to assist you!